Our Compliance

The responsibility and lawful conduct of AU and its employees is essential for long-term business success.

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Our code of ethics and compliance polices are the basis for the trust placed in us by our customers and partners. They serve as a basis for compliance with the rules in our everyday routine, setting out boundaries and guidelines for employee behavior and affirm our commitment to uphold our core values such as our commitment to our employees, standards for doing business, our relationship with our communities, to all business partners and in our dealings with one another.

AU Code of Ethics provides the foundation for our business culture and underscores our commitment to performance with integrity. We embrace our Code of Ethics, every day and in every business dealing across the region.

To view the full PDF version of AU “Code of Ethics” attached file.

If you have any questions, comments, or concerns, please send an e-mail to AUComplaince@universal.com.sa or contact one of our Compliance Hotlines:

  • STC 800 844 0102
  • Zain/Mobily 800 850 0402

Concerns and reporting a violation may be reported anonymously and all reports will be treated with confidentially.